These Terms and Conditions ("Terms") are a binding agreement between you and Fanz, LLC("Esports League Hub," "we," "us" or "our"), a Dakdan Worldwide company, governing your use of https://esportsleaguehub.com, the Esports League Hub platform at hub.esportsleaguehub.com and every league subdomain operated on it, and any league, season, tournament, broadcast, advertising placement or program we operate (together, the "Services"). By using the Services, creating an account, registering for a competition, subscribing to a plan or purchasing advertising, you accept these Terms. If you do not agree, do not use the Services.
These Terms contain an arbitration agreement and class action waiver in Section 17 that affect your legal rights. You may opt out within 30 days as described there.
Different parts of these Terms apply to different users. Sections 1 through 6 apply to everyone. Section 7 applies to League Operators who subscribe to a plan. Section 8 applies to participants and their guardians. Section 9 applies to advertisers and sponsors. Sections 10 through 20 apply to everyone.
1. Definitions
- "League Operator" means a person or organization that creates a league, tournament or event on the Platform, whether on a self-serve plan or under a managed deployment agreement with us.
- "Participant" means a player, coach, team manager or other individual who registers for or competes in a competition on the Platform.
- "Guardian" means the parent or legal guardian of a Participant under 18.
- "League Rules" means the published rulebook, eligibility requirements, code of conduct, schedule and dispute process for a specific competition.
- "Advertiser" means a person or organization that purchases advertising or sponsorship inventory on the Platform or in our broadcasts.
- "Platform" means the Esports League Hub software, including the live match board, brackets, registration, payments, analytics, stream embeds and ad slots.
2. Eligibility and accounts
You must be at least 13 years old to create an account. A Participant under 18 may compete only with the consent of a Guardian, who accepts these Terms on the minor's behalf and is responsible for the minor's use of the Services. A Participant under 13 may be registered only by a Guardian with verifiable parental consent under the Children's Online Privacy Protection Act. League Operators must be at least 18, or an organization acting through an authorized adult representative. You represent that the registration information you provide is accurate and that you will keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at info@fanz.us of any unauthorized use. We may refuse, suspend or close accounts at our discretion, including accounts that we reasonably believe are held by a person previously removed from the Services.
3. Acceptable use
You agree not to, and not to allow anyone using your account to:
- cheat, exploit bugs, use unauthorized software, smurf, share accounts, collude, throw matches, manipulate results or wager on competitions in which you participate;
- harass, threaten, dox, impersonate or discriminate against any person, or post content that is unlawful, infringing, defamatory, obscene, hateful, sexually explicit or harmful to minors;
- interfere with or disrupt the Services, broadcasts, other users or the infrastructure of any game publisher;
- scrape, crawl, copy, frame, resell, sublicense or commercially exploit any part of the Services, or use the Services to build a competing product, without our written permission;
- attempt to access accounts, systems or data you are not authorized to access, or probe, scan or test the vulnerability of the Services without written authorization (good-faith security research reported to us is welcome; see the Company Policy);
- upload malicious code, send spam, or send messages to other users that they have not agreed to receive;
- use the Services in violation of any applicable law, game publisher terms of service or community tournament guidelines, or school, district or association policy; or
- use the Services to collect personal information from Participants, including minors, for any purpose other than operating the competition you administer.
4. League Rules and competition decisions
Each competition is governed by its League Rules, which are incorporated into these Terms for that competition. League Rules may be set by us or by the League Operator. Where League Rules conflict with these Terms, the League Rules govern the conduct and outcome of the competition and these Terms govern the Services. Match results, scores, statistics, standings, bracket placement and dispute decisions are determined under the League Rules. Decisions of league administrators and the designated dispute process are final and are not subject to the arbitration provisions in Section 17. We may, but are not obligated to, review a League Operator's decision where it involves a violation of these Terms or our Company Policy.
5. Competition content, broadcast and likeness
Competition produces video, audio, replays, statistics, photography and commentary ("Competition Content"). By participating, you grant Esports League Hub, the League Operator and our affiliates a worldwide, non-exclusive, royalty-free, perpetual license to record, broadcast, restream, archive, edit, clip and distribute Competition Content that includes your gamertag, name, voice, likeness and gameplay, in any media now known or later developed, for the purpose of operating, archiving and promoting the competition and the Services. For Participants under 18, this license is granted by the Guardian, and the protections in Section 4 of our Privacy Policy apply. This license does not authorize commercial endorsement use of an individual's name, image or likeness (for example in a sponsor's own advertising), which requires a separate written agreement, such as an NIL agreement entered through NIL Superstar. Game footage is used under the applicable publisher's content and community tournament policies, and the publisher retains all rights in its game.
6. User content
You retain ownership of content you submit to the Services, including team names, logos, profile images, league branding, chat messages and dispute evidence ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt (for formatting) and distribute User Content as necessary to operate and promote the Services. You represent that you have the rights to grant this license and that your User Content does not infringe any third-party right, including trademark rights in team or league names. We may remove User Content that violates these Terms or our policies. We respond to copyright and trademark complaints under our Copyright and DMCA Policy and Trademark Policy.
7. League Operator plans, billing and white-label use
7.1 Plans
League Operators may use the Platform on the Free plan or subscribe to a paid plan (currently Starter, Pro and Elite) at the prices and with the features published at /pricing and in the Platform at the time of purchase. Features marked "coming soon" are not part of any plan until released. Managed deployments are governed by a separate written agreement that controls over this Section where they conflict.
7.2 Billing and automatic renewal
Paid plans are billed monthly in advance through our payment processor and renew automatically at the then current price until cancelled. You authorize us to charge your payment method on each renewal date. You may cancel at any time from your dashboard or by emailing info@fanz.us; cancellation takes effect at the end of the current billing period and no partial-month refunds are issued except where required by law. We will give at least 30 days' notice by email before any price increase takes effect on your plan. If a payment fails, we may downgrade the league to the Free plan after a 7-day grace period; league data is retained for 90 days after downgrade. Taxes are the responsibility of the League Operator unless we are required to collect them.
7.3 Entry fees, prize pools and payouts
League Operators may collect entry fees and pay prizes through the Platform's PayPal integration. We do not take a percentage of entry fees or prizes on any plan; PayPal's own processing fees apply. The League Operator is the organizer of record for its competition and is solely responsible for: the legality of any entry fee or prize under the laws of each jurisdiction in which Participants reside (including skill-contest, sweepstakes, gambling and amateurism rules); publishing official rules; collecting tax identification and issuing tax forms to prize winners where required; prizes for minors, which must be paid to the Guardian; and paying prizes within the time stated in the League Rules, which may not exceed 30 days after the result is final. We may withhold or reverse a payout where we reasonably believe it results from cheating, fraud or a violation of these Terms.
7.4 White-label branding and subdomains
Each league receives a branded subdomain under esportsleaguehub.com. League Operators may apply their own name, logo and colors. Subdomains are licensed, not sold, remain our property, must not be misleading or infringe any third-party right, and may be reclaimed on termination or after 12 months of inactivity. "Powered by Esports League Hub" attribution may be displayed on Free and Starter plan leagues. The Platform's software, design and underlying marks remain ours; see the Trademark Policy for how a League Operator may refer to us.
7.5 League Operator responsibilities for Participants
A League Operator that registers Participants is responsible for publishing League Rules, obtaining Guardian consent for minors through the Platform's age gate (and not bypassing it), moderating its league's chat and community in line with our Company Policy, protecting Participant data and using it only to run the competition, and complying with its school, district or association policies and with game publisher community tournament guidelines. A League Operator that is a school or public body is responsible for compliance with FERPA and any state student privacy law applicable to it, and we will sign a reasonable data processing agreement on request.
7.6 Affiliate and referral program
Where the Platform offers an affiliate or referral share, the share percentage, qualifying events, payout timing and prohibited promotion methods are stated in the Platform at enrollment and may be changed prospectively on 30 days' notice. Self-referrals, paid search on our trademarks, spam and misleading claims forfeit commissions.
8. Participants and Guardians
Participants agree to compete under the League Rules and the code of conduct in our Company Policy. Entry fees paid to a League Operator are refundable only as stated in that League Operator's League Rules; where the League Rules are silent, an entry fee is refundable in full if the competition is cancelled before it begins and non-refundable once the Participant's first match has started. Participants are responsible for their own hardware, software, game licenses, internet connection and compliance with game publisher terms. A Guardian who consents for a minor agrees to these Terms on the minor's behalf, confirms they have authority to do so, agrees to receive notices about the minor's participation, and may withdraw consent at any time by contacting us, which will end the minor's participation.
9. Advertising and sponsorship
9.1 Media kit and rate card
Prices in any media kit, rate card, proposal or inventory sheet are net rates at the time of publication and may change without notice until an order is accepted. Published CPM, flat-rate and sponsorship prices are offers to negotiate, not offers to sell, until we confirm an insertion order in writing or through the Platform's self-serve checkout.
9.2 Orders, creative and delivery
An advertising order becomes binding when we accept it. CPM campaigns are billed on impressions delivered as measured by the Platform's ad server, which is the system of record; third-party measurement may be used for reconciliation where agreed in writing, with a 10 percent discrepancy threshold. Advertisers must supply creative that meets the specifications in the media kit at least 3 business days before the flight date. We may reject or remove any creative that violates our Company Policy content standards, a League Operator's or sanctioning organization's rules, a game publisher's policy or applicable law. Creative shown on leagues with Participants under 18 is restricted to categories appropriate for a general audience; alcohol, tobacco and vaping, cannabis, gambling and sports betting, weapons, adult content, and lending or crypto products are never accepted for those placements. Advertisers are responsible for the accuracy of their advertising and for compliance with the Federal Trade Commission's advertising and endorsement rules.
9.3 Under-delivery, make-goods and cancellation
If a CPM campaign under-delivers during its flight, we will extend the flight or provide comparable make-good inventory; if neither is possible, we will refund or credit the undelivered portion. That is the advertiser's sole remedy for under-delivery. Advertisers may cancel a self-serve campaign before its flight begins for a full refund and after it begins for a prorated refund of undelivered impressions. Season and category-exclusive sponsorships are governed by their written agreement, which generally requires 30 days' notice to cancel future flights. Advertisers grant us a license to display their marks and creative on the Platform and in broadcasts for the campaign and in our own case studies and sponsor lists unless they opt out in writing.
9.4 Payment
Self-serve campaigns are prepaid. Invoiced campaigns are due net 30 from invoice date; late amounts bear interest at 1.5 percent per month or the maximum lawful rate, whichever is lower, and we may pause delivery on any account more than 15 days past due.
10. Text messaging and communications consent
By providing a phone number and agreeing to be contacted, you consent to receive transactional calls and text messages about your account, registration, matches, payouts and inquiries. Marketing text messages are sent only with your separate express written consent and may be stopped at any time by replying STOP. Message and data rates may apply. Message frequency varies. Reply HELP for help. The full SMS program terms, including how we handle minors, are in Section 8 of our Privacy Policy and are incorporated here. You agree that we and our affiliates may contact you at that number using automated technology for the transactional purposes above and, where you have opted in, for marketing. Consent to marketing is not a condition of any purchase or of participation.
11. Intellectual property
The Services, including software, design, text, graphics, data compilations, the Esports League Hub crest and wordmark, the Fanz marks, and the names and crests of the Esports High School League, Esports Community College League, Esports Collegiate League, Senior Esports League and Armed Forces Esports League, are owned by us, our affiliates or our licensors and are protected by copyright, trademark and other laws. No rights are granted except as expressly stated in these Terms, the Copyright and DMCA Policy and the Trademark Policy. Game titles, publishers and platforms referenced in the Services are trademarks of their respective owners. Esports League Hub is not affiliated with, sponsored by or endorsed by any game publisher unless expressly stated. If you send us feedback or suggestions, we may use them without obligation to you.
12. Third-party services and game publishers
The Services integrate with game platforms and publisher APIs, streaming services, payment processors (PayPal), customer relationship management, email and SMS providers, and other third parties. Your use of those services is governed by their terms. Competitions in a publisher's title are subject to that publisher's community tournament guidelines, which may limit prize amounts, entry fees, sponsorship categories and broadcast rights; League Operators are responsible for compliance. We are not responsible for third-party services, outages, content or changes to publisher policies, and we may suspend support for a title whose publisher withdraws permission.
13. Beta features, availability and changes
Features labeled beta, preview or coming soon may be modified, limited or withdrawn at any time and are provided without any service commitment. We may modify the Services, including removing or changing features, on reasonable notice to paid League Operators. Scheduled maintenance will be announced in advance where practical. We target 99.5 percent monthly availability for the Platform on paid plans but do not guarantee it; service credits, if any, are provided only under a written managed deployment agreement.
14. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT ANY MATCH, BROADCAST OR EVENT WILL OCCUR AS SCHEDULED, THAT ANY PRIZE WILL BE AWARDED BY A LEAGUE OPERATOR, OR THAT ANY ADVERTISING CAMPAIGN WILL ACHIEVE A PARTICULAR RESULT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
15. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FANZ, LLC, ITS AFFILIATES AND THEIR OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR PRIZE OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE. WE ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF LEAGUE OPERATORS, PARTICIPANTS, ADVERTISERS OR GAME PUBLISHERS. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD.
16. Indemnification
You agree to defend, indemnify and hold harmless Fanz, LLC and its affiliates from claims, losses, damages and expenses, including reasonable attorneys' fees, arising from your breach of these Terms or the League Rules, your User Content or advertising creative, your competition (if you are a League Operator), your violation of any law or third-party right, or any dispute between you and another user. We will notify you of any such claim and may participate in the defense with counsel of our choice.
17. Governing law, arbitration and class action waiver
17.1 Governing law
These Terms are governed by the laws of the State of Colorado and the Federal Arbitration Act, without regard to conflict of law principles.
17.2 Informal resolution first
Before starting arbitration or a lawsuit, you agree to send a written notice of dispute to legal@fanz.us and 274 Mount Harvard Ave, Severance, CO 80550, describing the claim and the relief you want, and to work with us in good faith for 60 days to resolve it. We will do the same before bringing a claim against you.
17.3 Binding arbitration
Any dispute, claim or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Arbitration Rules for disputes with League Operators or Advertisers), before one arbitrator. The arbitrator, not a court, decides all issues including arbitrability. The arbitration will be conducted in Weld County, Colorado, or by video conference, or in your home county for consumer claims under $10,000 at your election. For consumer claims we will pay all filing, administration and arbitrator fees above $200. Judgment on the award may be entered in any court of competent jurisdiction.
17.4 Exceptions
Either party may bring an individual claim in small claims court, or seek injunctive relief in court for infringement or misuse of intellectual property or for unauthorized access to the Services. Competition decisions under League Rules are not subject to arbitration (Section 4).
17.5 Class action and jury waiver
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING, AND THAT THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. TO THE EXTENT ANY CLAIM PROCEEDS IN COURT, YOU AND WE WAIVE THE RIGHT TO A JURY TRIAL.
17.6 Opt-out
You may opt out of this arbitration agreement by emailing legal@fanz.us with the subject line "Arbitration Opt-Out," your name, the email on your account and a statement that you opt out, within 30 days of first accepting these Terms. If you opt out, or if the class action waiver is found unenforceable, disputes will be brought exclusively in the state or federal courts located in Weld County, Colorado, and you consent to their jurisdiction.
17.7 Minors
A Guardian who accepts these Terms for a minor agrees to this Section on the minor's behalf to the extent permitted by law.
18. Termination and suspension
We may suspend or terminate your access to the Services at any time for breach of these Terms, the League Rules or our policies, for non-payment, to comply with law or a publisher requirement, or to protect the Services and other users, and will give notice and an opportunity to cure where practical. You may close your account at any time. On termination, your license to use the Services ends; League Operators may export their league data for 90 days after termination; and Sections 5, 6, 11, 14, 15, 16, 17 and 20 survive.
19. Government users and export
Fanz, LLC is an SBA-certified Service-Disabled Veteran-Owned Small Business (CAGE Code 16GC9). Use of the Services by a United States federal, state or local government entity is subject to these Terms unless a separate written agreement applies; the Platform is commercial computer software and commercial items as those terms are defined in the Federal Acquisition Regulation. You may not use or export the Services in violation of United States export control or sanctions laws.
20. General
These Terms, the applicable League Rules, the Privacy Policy, the Cookie Policy, the Copyright and DMCA Policy, the Trademark Policy, the Company Policy and any written managed deployment, sponsorship or data processing agreement are the entire agreement between you and us regarding the Services. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Notices to you may be sent to the email on your account; notices to us go to the address in Section 21. We may update these Terms by posting a revised version with a new effective date and, for material changes, by emailing account holders at least 15 days in advance; continued use after the effective date constitutes acceptance. Neither party is liable for delay caused by events beyond its reasonable control, including game publisher outages and changes.
21. Contact
Fanz, LLC, Attn: Legal, 274 Mount Harvard Ave, Severance, CO 80550, United States. legal@fanz.us, (970) 436-0580, Monday to Friday, 9:00 AM to 5:00 PM Mountain Time.