Esports League Hub operates competitions in which the participants are frequently students, service members and seniors, and the stakeholders are families, schools, sponsors and public institutions. These policies set the standard we hold ourselves, our staff, our interns and our partners to. They apply to every league, season, broadcast and program operated by Fanz, LLC and its Dakdan Worldwide affiliates.
1. Code of conduct
Every participant, coach, administrator, caster, moderator and staff member is expected to compete and work with respect, honesty and sportsmanship. Harassment, threats, hate speech, discrimination, bullying and any conduct that endangers the safety or dignity of another person are prohibited in every channel we operate, including game chat, voice, community servers, broadcasts and in-person events. Violations are handled under the League Rules and may result in removal from competition and from the platform.
2. Participant safety and minors
- Registration verifies identity and captures parent or guardian consent for every participant under 18.
- Adults interacting with minors in an official capacity do so in monitored, logged channels. Private direct messaging between adult staff and minor participants is prohibited.
- Staff and volunteers who work directly with minors complete background screening as required by the sanctioning organization and applicable law.
- Concerns about the safety of a minor are escalated immediately to league leadership and, where appropriate, to the school, guardian or authorities.
3. Competitive integrity
Competition is decided on the server. Cheating, account sharing, smurfing, collusion, match fixing, exploiting unintended mechanics and any attempt to manipulate results are prohibited. Results are confirmed through documented score reporting, dispute handling and replay retention, with statistical review applied to flag anomalies. Gambling on league competition by participants, staff or officials is prohibited.
4. Brand safety, chat and moderation
Moderation is a staffed function, budgeted per concurrent event hour, not an afterthought. Public chat, voice and community channels tied to our competitions are moderated by trained people following a documented process, supported by tooling. Sponsors and creators who appear in our broadcasts and channels follow Federal Trade Commission Endorsement Guide disclosure standards, and we apply the COPPA requirements that govern mixed audience services.
5. Accessibility
We design our website and platform to meet WCAG 2.2 Level AA and we build competition formats that serve adaptive, senior and armed forces participants. If you encounter an accessibility barrier, contact info@fanz.us and we will work with you to provide the content or service in an accessible form.
6. Security and data stewardship
We align our security program with NIST SP 800-171 practices as part of the Dakdan Worldwide federal contracting posture. Public web properties are served with HTTPS, HTTP Strict Transport Security and modern security headers, platform access is restricted to authorized users, and vulnerabilities reported to legal@fanz.us are acknowledged and triaged. Personal information is handled as described in the Privacy Policy.
7. Vendors and the Dakdan family
Work that supports our leagues, from software and broadcast production to marketing and government contracting, is delivered inside the Dakdan Worldwide family of companies, including Sports Media Inc., USA Entertainment Ventures, ChaseDaddy.com and Dakdan.IO. We do not outsource core operations outside the family. Third-party services we rely on, such as hosting and payment processing, are selected for security, reliability and compliance.
8. Workplace, internships and SkillBridge
Esports League Hub is staffed through a fully remote team and through Dakdan Worldwide's structured internship and DoD SkillBridge programs. Every role has a documented standard operating procedure, a supervisor and measurable deliverables. We support continuing education and skill development, and we evaluate people on performance and conduct.
9. Environmental responsibility
Online competition has a smaller physical footprint than most sports, and we extend that by operating remotely, favoring digital delivery of media and merchandise, and specifying recyclable materials for event signage and packaging across the Dakdan retail division.
10. Communications, marketing and sponsor content standards
We send email and text messages only as described in our Privacy Policy, with separate opt-in for marketing texts, STOP and HELP keywords on every program, quiet hours, and no marketing to anyone we know to be under 18. Sponsor and advertiser creative on league pages is reviewed before it runs. On any league with participants under 18, we do not accept advertising for alcohol, tobacco or vaping, cannabis, gambling or sports betting, weapons, adult content, lending, cryptocurrency, energy products marketed to children, or any product unlawful to sell to minors. All sponsored content and creator endorsements must carry clear disclosures that meet Federal Trade Commission endorsement guides. We do not run interest-based advertising on the Site or Platform.
11. Reporting a concern
Participants, families, staff and partners can report conduct, safety, integrity or compliance concerns to legal@fanz.us or by phone at (970) 436-0580. Reports are reviewed by league leadership, and retaliation against anyone who reports a concern in good faith is prohibited.